This policy explains how Emily pets handles information submitted through this website. It applies to business inquiries, direct contact, and basic website measurement.
Information we collect
When you send an inquiry, we may receive your name, company, email address, WhatsApp number, country or region, product interest, estimated quantity, message, and the page from which the inquiry was sent.
If analytics is configured, the site may also collect limited technical information such as device type, browser, referring page, and aggregated usage events. Analytics is not enabled unless the relevant site configuration is provided.
How we use information
We use inquiry information to understand your sourcing request, prepare relevant follow-up questions, communicate about products and packaging, and maintain a record of the business conversation.
We do not sell inquiry information. We may share necessary details with service providers or production partners only when needed to evaluate or fulfill your request.
Storage and security
Online inquiries are sent only when the website owner configures an approved webhook or CRM endpoint. The website itself does not promise a specific retention period because retention depends on the configured business system and legal requirements.
No internet transmission is completely secure. Please avoid submitting passwords, payment card details, or confidential formulas through the general inquiry form.
Your choices and contact
適用される法令および業務記録要件の範囲内で、お問い合わせ情報の訂正または削除を依頼できます。件名を「プライバシーに関する依頼」としてpypet@py-pet.comまでご連絡ください。